First, there are two ways to trade with Giftcard8, contacting us WhatsApp or selling gift cards by yourself in Giftcard8 App. And the number (WhatsApp) is the customer service support of App Giftcard8, which is designed to help customer with those problems. Therefore, what kinds of questions can you solve with service support?
About gift cards?
Rate and final price are the most popular questions you may care about. We will put all the latest rates on the home page of our app, and it will include all types of gift cards we accept, but sometimes it is long and complicated, which means you need click some buttons to check what you wanna check. The rate list is sliding, and the selection of the country is under the button gift card name. On the right side of country button, we build a calculating button, pressing it can help you to get how much you will earn by selling specified gift cards.
So what can you do when you can’t find the exact rate of the cards on the list? Just contact service by WhatsApp.
Some glitches occurred while using Giftcard8?
We greatly appreciate customers’ suggestions and support, and normally keep online during working time. Since we will update our app erratically, you can delete the app and download the new version from Google play or Apple store when you find it cannot respond properly.
Have problems with your account?
Please tell the service of your user name or any information about your account before describing problems, in general, service just can help you precisely when you provide valid details.
What should I do when I need help?
Contact us by email or WhatsApp. At the same time, please name the title of the email as ‘Urgent: xxxxxxxxxxx’, write your account information and describe your problems as clear as enough. If it is available for you, attachments of screenshot will help us a lot.
Above all, we would try our best to help our customers whenever possible.
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